Tenants

Our aim is to find you the perfect property to suit your requirements with the minimum of hassle.

Finding a property

The first step is to contact us to provide brief details about yourself and about the accommodation you require. We then search our database for suitable properties for you to view. If not urgent, we log your details so that we can contact you as suitable properties become available. It is wise to start looking about a month before you wish to move, as the nicer properties are viewed and reserved quickly. Our tenancies are granted for a minimum term of 6 months, which may be renewed if all parties are in agreement. Please note that for your safety and peace of mind:

  • All of our managed properties are Gas Safe certificated, and inspected for electrical safety, and furniture fire safety
  • All Tenancy Deposits (bonds) are held in accordance with the Deposit Protection Regulations.

To view our selection of available properties to let please use the Property Search boxes above. To register your requirements please click on the Register/Contact Us tab.

Viewings

Viewings will be arranged at times to suit you, including evenings and weekends, and you will invariably be accompanied by a member of staff, who can give advice and answer any questions you may have.

The next step - Fees to tenants

Upon reserving a property, applicants will be required to pay our agency fee as follows; First applicant: £170 and Subsequent applicants and/or any guarantor: £95. These charges cover our referencing and admin costs. We do not charge VAT. These charges are non-refundable once the reference forms have been submitted.

Having decided on the property you would like to rent you will need to:

  • Complete an online application form
  • Supply photographic ID & National Insurance number
  • Sign our 'Terms & Conditions'
  • Prove you have the 'Right To Rent' in the UK
  • Supply additional documentation (if applicable)

As soon as we receive the fee the property is reserved for you for 4 weeks. We allow you time to complete your documentation to ensure that it is accurate and correct.
If the move in date for the selected property is going to be longer than 4 weeks we will take a holding fee this fee is usually half of the first months rent and deducted off the final bill on moving in day. However if you do not wish to proceed with the property the holding fee will be retained and go to the landlord to cover the empty property costs.

The forms are forwarded to an independent agency, who will run credit checks. We will also complete affordability checks including financial income checks landlord references & employment referencing. Once the checks have been completed and you have been approved, you will be contacted to arrange a move in date.

In the event that the landlord declines to grant the tenancy, it will be refunded to you in full. However the holding deposit will be non-refundable if you decide not to proceed for any reason, or if you fail to provide complete and accurate information in your application.

References

We may also require a personal reference, and sometimes a guarantor. We may use the services of an independent referencing company to obtain and evaluate these references.

Rents

Rents are normally quoted calendar monthly, and payable monthly in advance. The tenant is usually also responsible for Council Tax, Water Rates, Gas, Electricity and Telephone costs. All rents are payable by bank standing order to our company bank account or your landlord's bank account.

  • Clients money Protection Scheme- We do not have CMP. However we do hold a client account with our business bank and this will provide protection of our clients money.

Deposit

A security deposit of a minimum of one and a half month's rental will normally be required. This deposit will be treated in accordance with the Tenancy Deposit Protection regulations, and you will be provided with the appropriate prescribed information and receive details regarding the scheme used. The deposit is held to cover damage, breakages, and any other liabilities under the terms of your tenancy agreement. Please note that under no circumstances can the deposit be used by the tenant to cover rent. * Any properties that allow pets will require a two month deposit and/or a pet bond. This will be subject to the landlord's discretion.

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